Professional Mold Solutions Home Armor

Return & Refund Policy

Return Policy:

We provide our customers with a 30-Day Return Policy. You have 30 days to return the merchandise to us, for whatever reason. The 30 days start the day that your merchandise is shipped. Refund requests must meet the following conditions: The merchandise must be unused and returned with all of the original printed and packaging material. Unopened merchandise: this means the merchandise is unused. Incorrect merchandise: merchandise which we shipped in error; you did not receive what you ordered. Only merchandise ordered from ProfessionalMold will be refunded. We charge a 15% restocking fee for unopened merchandise except for the following: the merchandise was defective or you received merchandise other than what was ordered. You are responsible for the return shipping cost and insuring the return package (we are not responsible for uninsured returns that are damaged during transit). You will need to send our customer service department an e-mail ( requesting a Return Good Authorization (RGA) number (you cannot receive a refund without an RGA number). This will do two things: The RGA number will allow us to match your return with your original order, and by requesting an RGA, you are stating that you have read, and agree to our Return & Refund Policy. Along with the RGA, you will also be given a shipping address. This address may be different from the Privacy Policy Page

We invite you to join us in supporting the American Red Cross. To learn more and make a donation, click here